AI triage
Auto-routes every ticket to the right team and drafts a reply in under 3 seconds.
/ features
Everything
Everything
your team needs.
Six pillars that turn a messy inbox into a system. No plugins. No yearly upgrades. Built in from day one.
SLA engine
Per-plan SLAs with breach alerts and automatic escalation to on-call engineers.
Live insights
Realtime dashboards for volume, CSAT, and tag trends — exportable to CSV in one click.
Audit logs
Tamper-evidence logs for every action, streamed to your SIEM via secure webhook.
Enterprise SSO
SAML + SCIM provisioning for Okta, Entra, and Google Workspace out of the box.
Workflow builder
Drag-and-drop automations that branch on intent, sentiment, and customer tier.
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