FAQ
Frequently asked questions
Everything you need to know about the product, billing, and onboarding.
How does the free trial work?
You get 14 days of full access with no card required. Cancel anytime before it ends and you won't be charged.
Can I change plans later?
Yes — upgrade or downgrade at any moment. Changes are prorated and applied on your next invoice.
Do you offer discounts for startups?
We offer 50% off for early-stage startups under 10 employees, plus an open-source credit program.
Is my data secure?
All data is encrypted in transit and at rest. We are SOC 2 Type II and GDPR compliant with audit logs.
What integrations are supported?
Slack, GitHub, Linear, Notion, Zapier and 60+ more. A REST and GraphQL API is available on every plan.
How do I get support?
Email, in-app chat, and a community forum. Paid plans include a dedicated success manager and 4-hour SLA.
Can I self-host?
Enterprise customers can deploy on their own VPC. Contact sales for a self-hosted deployment package.
What is your refund policy?
If you're not happy within 30 days, we refund 100% — no questions, no friction.