Ticket #2847

Payment Failed

High Priority
Opened 2h ago • Customer: john@example.com

I tried to upgrade my subscription but my payment was declined. I've tried three different cards and all show the same error. This is urgent as my team needs access to the premium features.

Agent
Support Agent • 1h ago

Hi, I apologize for the inconvenience. I'm looking into this issue right now. Could you please confirm which payment method you'd like to use?